A foundation built for performance.
Setups and Integrations
We connect the tools you already use — Shopify, booking, payments, email, and CRMs — so everything talks to each other.
Fixes and Updates
Something broke or needs changing? We handle bugs, edits, and updates fast, without the runaround.
One Team, No Handoffs
You talk to the people who know your site — not a ticket queue or a stranger reading from a script.
Our process with you the client.
Small, Fast Team
Built to Last
Hybrid Tech Stacks
Practical AI
Simple Onboarding
made in canada
%
Client retention
%
Projects delivered
+
years in business
years
Frequently asked Questions.
Still have a questions in mind? contact us directly!
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Support starts at $150 per month for ongoing coverage, and one-off jobs are quoted individually before we begin. You'll always know the cost before work starts. There's no minimum contract length on retainers, and no charge for telling you something is a five-minute fix you could do yourself.
Yes. Nearly all support is remote and works the same wherever you are in Canada. We're in Victoria, BC, so if you're on Vancouver Island and something genuinely needs hands-on attention we can come to you, but that's rarely necessary.
Yes. Setting something up is only half the job. If nobody on your team uses it, it may as well not exist. We'll show your people how it works in plain language and stay available for questions afterwards. That applies to editing your own website as much as to any new tool we connect.
That's fine, and it's most requests. You don't need to diagnose anything. Describe what you were trying to do and what happened instead. Working out the cause is our job. "Customers say they can't check out" is a perfectly good starting point.
Usually, yes. Inherited projects are common. A developer went quiet, an agency moved on, or the person who built it left. We'll assess what's there and tell you whether it's better to repair or rebuild, and we'll be straight about which is cheaper for you rather than which is more work for us.
Shopify and ecommerce platforms, booking and appointment systems like Square, payment processors like Stripe, email and marketing platforms, CRMs, accounting tools, and automation between them using Make or custom APIs. The common request is straightforward: something happens in one tool and should automatically happen in another, without anyone typing it twice.
Either. Retainers suit businesses that need regular changes and want a predictable cost, and they're billed monthly at the start of each cycle. If your needs are occasional, pay per job instead, with no minimum and no obligation to sign up for something ongoing. We'll suggest whichever genuinely costs you less.
Within one business day for normal requests, and faster for anything actually broken. A site that's down or a checkout that isn't taking payments gets handled the same day. You're messaging the person who does the work, not a ticket queue, so there's no triage layer and no repeating your problem to three people.
Yes, and a good portion of our support work is exactly that. We'll take a look first and tell you honestly what shape it's in. Some sites are straightforward to maintain, others are built in a way that makes every change expensive. Either way you'll get a clear answer about what we can help with before you commit to anything.
More than fixing a broken website. It covers connecting the tools you already run, like Shopify, booking systems, payment processors, email platforms, and CRMs, so they talk to each other instead of needing manual copying between them. It also covers the ordinary things: updates, edits, bugs, a form that stopped sending, a checkout behaving oddly. If it's digital and it's getting in your way, it's probably in scope.
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